One of our own, CATI supervisor –John Higgins, is undertaking the role of Captain Hook in Peter Pan at the Hexagon Theatre in Reading this year. John has temporarily hung up his headset for this season to pursue a role that will unveil the festive feelings in all of us.

John is a well-respected employee, whose good voice and diction helps to train our CATI staff to be clear and professional when conducting their interviews. We always enjoy supporting him in his ventures as this recharges his dedication to his work at Protel.