About Us

                                                             Professional • Experienced • Qualified 


"I have worked with Protel on a number of ocassions and have been consistently pleased with their flexability, rapid reactions and ability to organise frequently complex research tasks and provide balanced proposals and objective outcomes."


Austen McRoberts, Market Refreshment Ltd

Protel Fieldwork is a leading independent provider of market research services to a wide range of industries in the commercial sector - Consumer (B2C), Business to Business (B2B) and the Public Sector.   Key industries that Protel works with include – Travel, Transport, Retail, Utilities, Exhibitions, Tourism, FMCG, Leisure, Government, Information Technology and Financial Services.

Working with a large number of leading companies, Protel has developed an outstanding reputation for its Fieldwork services and in-depth market research and analysis, building a strong presence in these areas due to the quality of the service we deliver. 

Protel is recognised for its professional approach, standards, depth of experience and capability to deliver what the customers want.    We are honest in all aspects of our work, and if we don’t think we are the right people for your job, we won’t be afraid to say so.

We have an enviable reputation for problem solving and for providing a flexible, ‘value for money’ service to our customers.  Our level of repeat business and the long standing relationships we have with our customers speaks for itself.  Protel is based in the West Midlands and was established by Managing Director, Annita Small in 1999.